1. The E-mail address of the eZ Publish user wh=
o is currently logged into the administration interface has to match the E-=
mail address used in the Net-Results account setup. If user account with va=
lid E-mail address does not exist in the eZ Publish
install=
ation, it has to be created.
1.1. Read=
official eZ Publish manual about user management to learn more about how t=
o setup a new user account.
2. Unless your user account has administrator role,=
you have to grant permissions to ezma/use and ezma/user functions.
2.1. ezma/use allows to =
use general marketing automation features
2.2. ezma/use=
r allows currently logged in user to create a new user accounts in the Net-=
Results system
3. DO NOT DELETE USERS, DISABLE THEM
if there are objects (Campaigns, Segments, etc.) that are a= ssigned to a specific user's Role, that user being deleted would make those= objects unavailable for anyone else to see. It would be better to disable = the user (there is a checkbox on the User Administration screen for each us= er which designates them as enabled/disabled) rather than delete them, but = unless a customer is a heavy user of Roles and object ownership it usually = doesn't make a whole lot of difference.